I have been going to this office for years and have always been treated with respect and professionalism. My visit yesterday was urgent and I went as a walk-in patient (no appointment). I had troubling visual symptoms earlier that day. The staff treated me courteously, and fairly promptly. My favorite optometrist was thorough and professional. She took the time to explain her findings what they might mean and what I should do if I had future symptoms or concerns. I was very pleased with my experience.
Couldn’t have been happier with your team at the Summit Mall location in Fairlawn, Ohio. Thank you for such a good experience! Check in took less than a minute as I had filled out my paperwork online prior to my appointment. I was actually seen prior to my appointment time and Dr. Patel took her time and answered all my questions. Kudos to a wonderful team. You’ve won my business and I will be sure to recommend you to friends and family.
The doctor was great. I enjoyed my time with her at LensCrafters :).
Dr. Patel did a great job of explaining everything to me.
Great experience, kind and friendly staff!
Very nice office! The Doctor and person that helped me pick my glasses are highly recommended!