Reviews for Belden Village
I saw Dr. Adam Schmidt today as a new patient. I was HIGHLY impressed with him and the office as a whole. The doctor’s assistant who did preliminary tests with me was very kind; she explained everything in a nice simple way. When I was seen by Dr. Schmidt, he was quick, concise, and made the whole process very pleasant. His demeanor put me at ease. He is definitely the nicest optometrist I have ever had. I know I’ll be a longtime customer!
– Hallie Asbury
My wife and I had two separate appointments at different times yeaterday and they were able to see us together which saved a lot of time that I didn’t have. The procedure was top notch and very friendly even showing no issues when I opted out of a test. Love this office. Best optimist I’ve had to date.
– The Prophets Rest
I called to schedule an overdue eye exam. Was pleasantly surprised that I was able to get a sameday appointment. I was seen on time and was able to order glasses to be picked up within a week. The service I received was excellent!!
– Karla Valentine
Awesome and friendly staff!!!
– Jeremy Karns
Hands down the best optometrist I’ve ever been to. The staff was extremely kind and helpful and go out of their way to help you out.
– Ryan Gainey
Friendly staff and the Dr’s are great. We have been coming here for 4 years and we highly recommend this facility!!
– Sara Bille
I just absolutely loved Dr. Hults and his staff they were friendly they made me feel comfortable and explained everything they were going to do step by step and I have to add they had a great sense of humor LOVED THEM
– Sonya Nembhard
Dr. Hults and his staff are so kind and professional. I’ve been seeing them for three years and have always had wonderful experiences. Definitely give them a call if you’re in need of an exam.
– Amanda Owens
I have been visiting this office for years to see my optometrist, Dr. Mary Ellen Roth. Everyone here provides exceptional service, which is especially important to me as a type 1 diabetic.
– Mark Bank
Dr adam is the best great service very and very careing highly recommend and lense carfters as well for glasses very good service highly recommend as well
– Guitar Man
Saw Dr. Roth for my first time ever eye exam. She was great, went into detail about everything during the exam and was really patient.
– Sentiago Tella
I have been coming here for about five years now and love my experience every time. All of the staff are very friendly and helpful. Dr. Schmidt is absolutely wonderful. I have been wearing glasses/contacts for 25 years and Dr. Smchidt is by far the best eye doctor I ever had. Highly recommend .
– Sara Gourley
Courteous, professional, thorough, informative. No wait.
– David Lyngholm
Reviews for Summit Mall
I’ve been seen by all 3 doctors and they are terrific. And the gals at the reception are pros. Highly recommend these people to take care of everyone.
– Christy Cherry
My ten year old recently found out she needed glasses and I’m so happy we came to this office. We had a great experience from start to finish. They got her right in for an exam and had her glasses ready that very week. The doctors and staff showed such care, patience and attentiveness when helping my daughter with her glasses and later her contacts. (They sat with her for two hours helping her get her contacts in and out for the first time!
They were beyond patient and supportive!) I would recommend this practice to anyone, especially those with children, because the care here is really top notch.
– Eric and Alex Barbour
Love doctor Patel, great doctor
– Chad Salle
Great family eye doctors!
– Nicole Salle
The front desk ladies are awesome!!!
– Katie S.
The office has an amazing atmpshere
– Katherine S.
Super friendly. Second time coming to this place and I would highly recommend to anyone.
– Arielle Yager
Excellent Customer service!
– CQP Live
Nice and professional people providing excellent service.
– Tina Fisher
Kenzi and Sammy are THE BEST!!!
– DeCarla Reese
Great eye exam, very professional and accurate. Thank you!
– Rudi Goeldi
Reviews for Richmond Mall
I was having trouble seeing small print and having blurry vision. After getting an eye exam, I learned that I needed to start using glasses. In the meantime, I’m using reading glasses. I was happy to find out that I was not experiencing a medical problem.
– Darren Ford
Love the staff! So friendly and efficient.
– Damesha Martin
Dr. Emily Voytilla is an optometrist who demonstrates professionalism and shows interest in her patients. Dr. Voytilla treats her patients with kindness and respect instead of treating her patients like a number coming off of an assembly line. Thank you Dr. Voytilla.
– Keary Donerson
Love the office staff very helpful very great people awesome personalities and the dr was awesome very helpful
– Angela Zangare
I was really stressed out and trying to get a contacts exam at the eleventh hour after a huge run around from my normal doc. This practice got me in the same day, we’re absolutely lovely and thorough, and it changed my whole days mood from annoyed and frustrated to happy and excited.
You don’t find this kind of customer service that often these days and it was a real breath of fresh air to feel like someone cared and wanted to help me instead of put up road blocks cause it wasn’t inconvenient. Can’t thank them enough!! I will be back soon!
– Anne Muskin
I HIGHLY RECOMMEND THIS LOCATION!!! The staff at this location was awesome yesterday. It’s hard to find quality customer service. Thank you, Adrianne, for your expertise in selecting my awesome glasses….until next time
– Sharon Allen
I walked in for my appointment and everybody was pleasant. This is my first time coming to Dr. Hults and it won’t be the last. The staff was super amazing.
– Ant Hood
Hands down this is one of the best eye care facilities. Dr. Emily was awesome. She was very informative about my eyes and even gave great suggestions on the rout I should take as far as contacts verses eye wear. Very funny personality but also very caring. Loved the staff – very respectable and WONDERFUL CUSTOMER SERVICE.
– Marsena Young
I made my appointment online and was contacted by Serena to confirm. She is so nice and a pleasure to speak with. I arrived a few minutes late for my appointment but was still met with respect, kindness, and was promptly taken to the back. My exam was quick and my new contacts feel amazing. The doctor took the time to explain to me about my eyes and I am so happy about my experience!
I would definitely recommend to anyone looking for a group of caring and knowledgeable staff. I was even the last patient for the dr and I only realized this once I saw him leaving after my exam. He never rushed or even made me feel like I was the last patient of the day. OUTSTANDING SERVICE!!!
– Sarah Moses
My self and my wife had excellent services.
I had an exam at uh in a huge office in a huge building so you would expect top if the line equipment and fast service. .no ..but my appointment with Dr Hults was the best iv ever had waited all of 5 mins to get back to see him for my first appointment thanks to being able to fill all my paperwork out online before I left the house. And he helped me find a solution to a problem I had with getting glasses in 2 days for a new job and I will always return and am very grateful I came in that day
– Joseph Witzke
Reviews for Westgate Mall
The service was great. Greeted nicely and warmly. Time took longer than expected. They asked if I had a preference for the optometrist. And I did. Waited twenty minutes for first preliminary scans. Then sat a long time for actual exam. If I didn’t have a preference I could have been seen them minutes earlier. If that customer didn’t want other optometrist there. I was taken back 1220, left 1250. It was a 1120 appointment. And I got there 1110. And optometrist was great.
Took time w exam and explained my results and how it relates to my complaints. And what to do going forward. Time lag/being behind could have been explained to me. We had other appointments after this. Could have rescheduled this so rest of day wasn’t a.rush.
– Craig H.
Dr. Knapp does a thorough and detailed exam with a great personality. I highly recommend her services!
– Albert Atkins
The staff and Dr. Paige Knapp were very accommodating. My wife and I had back to back appointments and we were running about 10 minutes late for the first one. We called while en-route to let them know, and that we wanted them to let someone else have that slot. The front desk person said they would discuss with Dr. Paige; which she graciously replied; “don’t worry about it, we’ll be able to get both exams done”.
In addition to the excellent customer service; Dr. Paige and staff are very professional and thorough and make the entire exam process a pleasant experience. We’ve been seeing Dr. Paige Knapp for several years and would recommend her and Hults & Associates, Inc. to anyone that wants the latest and best exam technology that’s available.
– Douglas Corey
Extremely happy with the detail and time Dr Sipple takes in explaining eye exam results and answering questions. I never feel she is rushing me or my family through the appointment.
– Mark Ickes
I love Dr. Sipple. She is friendly and efficient.
– Janice Knox
Very nice, easy to make the appointment and just all around nice.
– Jennifer McNeely
Very friendly and professional staff the doctor was very informative everyone was very friendly I will highly recommend this location
– Kiar Wade
Very helpful and took the time to help me find the correct contacts! Thank you, and would recommend!
– Becky Karkoff
Dr Paige was really nice and helpful! Overall great visit
– Christie Bray
Not having been to the eye doctors in 3+ years, I was hoping to get my vision “fixed” and find the perfect pair of glasses. My appointment went better than great! It was quick and informal. The staff was very friendly, educated, but also gave me space when looking for a pair of lens. They did not bog me down with questions or hover over me to see if I was ready to check out. I have definitely found my new location for years to come! Keep up the great customer service.
– Jessica K.
Thorough and professional. Dr. Paige explained every aspect of the exam in words I could understand.
– Gail Johnson
The doctor and staff were friendly and very helpful. Very professional pleasant experience.
– Robert Lanchman
I highly recommend Lenscrafters as my experience each time has been excellent. The staff is professional, warm, and genuinely interested in your satisfaction. My exam was efficient and the optometrist was friendly and informative. Picking out frames is always a process, but it was actually made more pleasant by a staff member who took her time with me and made helpful suggestions. Thank you, Dr. Sipple and Sydney. Overall, a terrific experience.
– Chris Kelly